TIPS TO IMPLEMENT A MULTI-CARRIER SHIPPING SOFTWARE
The rapid advances in technology have seen the innovation of numerous multi-carrier shipping solutions. Most large e-commerce websites have implemented this technology to streamline their shipping processes and minimize costs. This innovative software is adapted to large e-commerce businesses and organizations, more so those operating beyond borders. Because multi-carrier shipping software is centrally located and managed, it helps you monitor shipments easily. It also lets you see and track shipment status anytime and from wherever you are. This saves you time, effort and money. While a multi-carrier shipping solution will help take your e-commerce business to a whole new level of success, the results depend on proper implementation. And proper implementation hinges on the following factors:
THE MULTI-CARRIER SHIPPING SOLUTIONS SHOULD ALIGN WITH YOUR E-COMMERCE BUSINESS NEEDS AND GOALS
Make sure to choose a multi-carrier shipping software that aligns with your business needs and goals because the aim of starting an e-commerce store is to realize your needs and goals. The software should also synchronize with the fast-changing nature of the shipping and logistics industry. Thorough testing is the surefire way to determine whether or not the multi-carrier shipping solution aligns with your e-commerce business needs and goals. That’s why it’s important to choose one that offers a 30-day trial period before you commit to the full software purchase.
MAKE SURE TO CHOOSE SCALABLE E-COMMERCE SHIPPING SOFTWARE
Your e-commerce business will grow over time, and this means you’ll start dealing with bulk shipping orders. Chances are you started with a less powerful shipping software and to keep up with the demand, you’ll need to upgrade to a more robust and powerful multi-carrier shipping solution. Changing up to new software is daunting and can slow down or even stall your shipping processes. That’s why it’s recommended that you choose a scalable multi-carrier shipping solution to alleviate the problem. Ideally, scalable software means you’ll just need to upgrade the existing software to a more powerful plan without interrupting your shipping operations.
KNOW THE INSTALLATION COST AND TIMEFRAME OF THE MULTI-CARRIER SHIPPING SOLUTIONS BEFORE YOU BUY
It’s prudent to organize a sit-down or call the multi-carrier shipping software provider to know the cost of installing the software, the timescale to install it and the projected return on investment. This will ensure that you are operating within your budget, the project is completed on time and that it’s guaranteed to return your investment.
TRAIN YOUR EMPLOYEES TO OPERATE THE E-COMMERCE SHIPPING SOFTWARE
The success of the multi-carrier shipping solution you choose will depend on the ability of your employees to use it. Some shipping software are advanced, and an average computer user may not be able to use them. That’s why it’s ideal to organize training sessions with your employees to enable them to get to grips with the software quickly. The faster they get the hang of it, the faster and more efficient your shipping processes will be.
MAINTAIN OPEN COMMUNICATION WITH THE E-COMMERCE SHIPPING SOFTWARE PROVIDER
Support is vital after purchasing an e-commerce shipping software solution. You might run into an error, or the software may develop a glitch at some point, and that will call for assistance from the software provider. Make sure you can reach them quickly to help you navigate the error or correct the glitch. Communication will also ensure you get updates on new upgrades from the software provider.
Any e-commerce business owner in this day and age cannot disregard to implement a multi-carrier shipping solution. Doing so means your shipping process will be slow and no modern-day customer wants that. You will also lag behind competitors, which is not good for the long-term prospects of your business.